Legal Policies

TERMS & CONDITIONS

If you have additional questions please contact us.

ADDITIONAL DRIVERS - All drivers must be at least 21 years of age and present a valid photo drivers license. If you are under the age of 25 there is a young driver fee of $20/day + tax.

All policies that apply to the primary driver will also apply to the additional drivers.

The first driver is included and any additional driver is $5/per trip, plus tax. There is a maximum of 4 drivers allowed per reservation.

AGE - Renter must be 21 years of age with a valid driver's license and major credit card in his/her own name. 

PAYMENT RULES - You may book on our website and pay with any major credit card. If you're using a foreign credit card you may need to call your issuing bank or credit card customer service to approve the charge before it will successfully process.

We require a $250 damage deposit. It is refunded after you return the vehicle with no damage or excessive wear and tear (example: ripped tires). Payment for the damage deposit and rental itself is due in full at the time of booking to secure your reservation. If you book online and do not pay then the vehicle you selected will still be available for anyone else to rent over your rental dates.

If you cannot provide documentation showing Full Comprehensive & Collision Coverage and $100k Bodily Injury Liability Coverage you have 2 options. You can increase your coverage temporarily over your rental dates or use our insurance coverage. If you use our coverage there is a $20/day processing fee, plus tax, and an additional $250 refundable damage deposit. This brings the total refundable damage deposit to $500. Our insurance has a $1,000 deductible for liability and a $1,000 deductible for property damage.

To honor the reservation, all prices are final after booking. We don't allow further discounts after the rental reservation is made. There is a $100 cancellation fee and $50 rebooking fee for shortening your trip. If you cancel your reservation at least 3 days in advance of its scheduled start time you will receive a full refund less the $100 cancellation fee. If you cancel less than 3 days in advance we cannot guarantee a refund, but we will refund you depending upon the same vehicle booking over your cancelled rental period. There is no fee for adjusting dates and keeping the trip length the same as long as it's requested at least 3 days in advance. 

DRIVERS LICENSE - Drivers must have a valid driver’s license at the time of rental. The driver’s license must be valid for the entire rental period. International renters require a driver’s license with photo ID on it from your home country of residence.

EARLY RETURN - Vehicles are rented on a daily (24 hour) basis. Any rental of less than 24 hours will be charged a full day’s rate. 

EQUIPMENT - Available Equipment: Child Booster Seat, Beach Umbrella, Tommy Bahama Beach Chair/backpack/cooler combo, Boogie Board, & 30 Quart Cooler.

FUEL - Prepay Fuel Option (Buy a Tank) $150 for all vehicles excluding *Grand Cherokee. The Grand Cherokee is $175.

Vehicle is rented with a full tank. You may purchase a full tank of fuel at the time of rental and return the rental with fuel at any level. There will be no credit issued for unused fuel.

Fuel Service Option (We Fill the Tank)

Vehicle is rented with a full tank. You may return the rental full to avoid a charge or we will refuel the vehicle based on the level of the tank. A refueling service fee of $20 will be charged.

INSURANCE - We require documentation of auto insurance that will cover your rental vehicle with Full Comprehensive & Collision Coverage and $100k Bodily Injury Liability Coverage. All of the information we need can be found on your Declaration Page or renewal documents. The document must show the name of insured drivers, effective dates over your rental period, insurance company name and the policy number.

If you do not meet the minimum insurance requirements you can increase your coverage temporarily over your rental dates or use our insurance coverage. If you use our coverage there is a:

Daily Processing Fee $30/day plus tax and $250 Damage Deposit Required. Includes $2,000 deductible for liability coverage and $2,000 deductible for vehicle damage.

Daily Processing Fee $50/day plus tax and $250 Damage Deposit Required. Includes $500 deductible for liability coverage and $500 deductible for vehicle damage.

MILEAGE - Rate comes with unlimited mileage per trip.

OVERSTAY - If the vehicle is not returned on the date and time agreed upon at the time of reservation, all special rates will be charged at the regular rate with an additional late penalty. You must contact us immediately if there's any issues with returning the vehicle to us on the agreed upon date, time and location. Generally we are booked back to back and cannot accommodate late checkouts, new locations or last minute extensions. If we can accommodate you we will, but we will never allow a current guest to interfere with the next reserved guests booking.

If you do not respond to us in email, phone or text and do not show up to return the vehicle as agreed we will report it as stolen to the police, track it down and pick it up.

CANCELLATION & ADJUSTING TRIPS - To honor the reservation, all prices are final after booking. We don't allow further discounts after the rental reservation is made. There is a $100 cancellation fee and $50 rebooking fee for shortening your trip. If you cancel your reservation at least 3 days (72 hours) in advance of its scheduled start time you will receive a full refund less the $100 cancellation fee. If you cancel less than 3 days (72 hours) in advance we cannot guarantee a refund, but we will refund you depending upon the same vehicle booking over your cancelled rental period. There is no fee for adjusting dates and keeping the trip length the same as long as it's requested at least 3 days in advance. 

RESERVATION HOLD TIME - If you have a change in travel plans and cannot make it to your scheduled vehicle pick up time and location please contact us ASAP. You may call, text or email us to advise of any changes. We will hold the vehicle for you for 4 hours. If we still haven't heard from you 3 hours after your scheduled trip start time then you will be considered a no-show and we may not be able to honor your reservation if we have other guests waiting for a vehicle. You may also provide us with your flight information so we can track if your flight is running late, rescheduled, etc. If we have your flight information and this is causing your delay then we will hold your vehicle until you arrive. We understand that while in flight to Hawai'i communication is limited.

PETS - Absolutely no non-human creatures or pets are permitted in our rental vehicles.

SMOKING - All vehicles are non-smoking. If smoking residue, debris or scent is left in the vehicle when you return it you will be charged a significant cleaning fee based on the time, effort, and resources required to remedy the vehicle to its original condition. Do not smoke anything in the vehicle!

REQUIRED DRIVER DOCUMENTS -

For all driver's we will need a copy/picture of: 

1) driver's license 

2) Insurance documentation $100k Liability and Full Comprehensive & Collision Coverage

PRIVACY POLICY

Welcome to www.hawaiiliftedjeeprentals.com (Hawai’i Lifted Jeep Rentals)

Hawai’i Lifted Jeep Rentals (“we”, “us” or “our”) developed this service to make it easy for you to make use of cloud-based auto rental management software online as well as make payments or receive payments online by credit cards, so you can focus on your own product or service. We understand that privacy is important to both our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information.

This Privacy Policy will help you understand the following:

     1. What does this Privacy Policy apply to?

     2. Information collection and use

     3. Sharing and disclosure of information

     4. Choice and opt-out

     5. Protection of information

     6. Changes and notifications

     7. Contact us

Please also review, if applicable, your Terms of Service (Link) agreement with Hawai’i Lifted Jeep Rentals, which shall govern in the event of any inconsistency with this Privacy Policy.

1. What does this Privacy Policy apply to?

This Policy applies to the www.hawaiiliftedjeeprentals.com website, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all software and services that we offer, including the Hawai’i Lifted Jeep Rentals Checkout form that may be made available on a third-party website, or other services that we offer through our Website when you register for a Hawai’i Lifted Jeep Rentals account (collectively referred to as the “Services”).

This Policy does not apply to any website, product or service of any third-party company even if the website links to (or is linked from) our Website. Hawai’i Lifted Jeep Rentals does not operate or control those websites, products or services. Please always review the privacy practices of a company before deciding whether to provide any information.

By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, delete all cookies from your browser cache after visiting our Website and do not visit or use our Website or Services. Your continued use of our Website or Services signifies your acceptance of this Policy. 2. Information collection and use

Broadly speaking, we collect information in three ways:

     1. when you provide it directly to us

     2. when we obtain verification information about you or your company through trusted third parties (e.g. banks, credit bureaus), and

     3. passively through technology such as “cookies”. The types of information that we collect, and our use of that information will depend on whether you are a Website Visitor, Test User, Checkout User, or Live User, as described below.

1. Personal Information

The term “Personal Information”, as used in this Policy, refers to any information that can be used to identify a specific person, or any anonymous information (e.g., IP Address) that is linked to a specific person. Personal information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person.

2. Cookies and Web Server Logs

Similar to many commercial websites, we utilize “cookies” and other technologies to collect non-personally identifiable information from our Website and from other websites that use Hawai’i Lifted Jeep Rentals Checkout. “Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies store information accessed through your browser to streamline activities on related web sites and make the online experience easier and more personalized. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at a site. We use cookie data to measure web traffic and usage activity on our Website for purposes of improving and enhancing the functionality of our Website, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our website and the websites of merchants that use Hawai’i Lifted Jeep Rentals Checkout. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Website and also across other websites or applications that use Hawai’i Lifted Jeep Rentals Checkout. Log files are used to monitor, measure, analyze, improve, and troubleshoot our Services. You can choose to disable cookies for our Website, but this may limit your ability to use our Website and Services; see below in Section 4 (“Choice and opt-out”).

In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Website or seen one of our advertisements, and we may provide that information to one or more third party advertising networks. The information we provide may include the time and date of your visit to our website, pages viewed, links clicked and other non-personally identifying information. Those advertising networks may recognize the web beacon or cookie associated with your visit to our Website when you visit other websites on which they serve advertising, and they may make decisions about the advertisements you see based on it. We may choose to work with Google AdWords, DoubleClick, AdRoll or other advertising networks. Each of these companies has its own privacy policy, which we encourage you to review. For more information about advertising and tracking online, visit the Network Advertising Initiative (http://www.networkadvertising.org/) This website allows consumers to “opt out” of the behavioral advertising delivered by member companies. Additional information on that program can be found here (http://www.networkadvertising.org/choices/)

3. Website Visitors

To simply browse our Website, you are not required to provide any Personal Information. However, we may gather non-personally-identifiable information, as described directly above, just for the purposes of monitoring and improving our Website and Services. We will not share this information with third parties except as a necessary part of providing our Website and Services, nor will we use it to target any advertisements to you.

4. Checkout Users

When you use Hawai’i Lifted Jeep Rentals Checkout on a merchant’s website to store your payment credentials, we will gather and store your payment card information, your email address, your mobile phone number, and billing and shipping address. We will use this information to complete purchases that you choose to make on other websites or applications that also use Hawai’i Lifted Jeep Rentals Checkout, but only with your permission. We may also share your contact information, but not your card information, with merchants as part of your purchases. We will not share this information with other third parties except as a necessary part of providing our Website and Services. You should carefully review merchants’ privacy policies to better understand how each uses your information.

5. Test Users

When you visit Hawai’i Lifted Jeep Rentals, you have the ability to conduct a limited number of “test” transactions and experience the Services working — without registering for a Hawai’i Lifted Jeep Rentals account. To monitor these test transactions, we collect your IP address, information about your computer, and other standard web log information. We also collect your Personal Information and any credit card information you provide to conduct the test transactions. We will not use this information to target any advertisements to you. We will share and disclose the Personal Information and credit card information only as described below in Section 3 (“Sharing and disclosure of information”).

6. Live Users

To gain full access to our Website and Services, you must register for a Hawai’i Lifted Jeep Rentals account. When you register for an account, we collect Personal Information when you voluntarily provide it to us, such as the following:

1. Your name, company name, location, email address, and phone number, and account password, to set up your account
2. Your business and personal tax, social security, or other government-issued identification or identification numbers, as well as your date of birth, to verify your identity for underwriting purposes
3. Your bank account information, to settle funds for your transactions
4. Your IP addresses, devices, and locations used to access Hawai’i Lifted Jeep Rentals, which will be linked to your account for fraud detection/prevention purposes

We may retrieve additional Personal Information about you from third parties and other identification/verification services such as credit bureaus. With your consent, we may also collect additional Personal Information in other ways including emails, surveys, and other forms of communication. Once you begin using the Service through your Hawai’i Lifted Jeep Rentals account, we will keep records of your transactions and collect information of your other activities related to our Services. The foregoing Personal Information will be shared and disclosed as described below in Section 3 (“Sharing and disclosure of information”).

7. Children’s Online Privacy Protection Act

Our Website and Services are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Website or using our Services. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us.

3. Sharing and disclosure of information

Hawai’i Lifted Jeep Rentals does not sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services, including but not limited to financial institutions, payment processors, verification services and credit bureaus, as well as any third parties that you have directly authorized to receive your Personal Information. We may store your Personal Information in locations outside the direct control of Hawai’i Lifted Jeep Rentals, for instance, on servers or databases co-located with hosting providers.

If you authorize an application to access your Hawai’i Lifted Jeep Rentals account using Hawai’i Lifted Jeep Rentals Connect, you acknowledge that we may share payment transaction data and related information with the third party that provides the authorized application. The use of your information by such third party will be subject to their applicable privacy policy, which you should carefully review.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if:

1. we are compelled to do so by subpoena, court order or other legal process,
2. we must do so to comply with laws, statutes, rules or regulations, including credit card rules,
3. we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.

We will only disclose your Personal Information in response to such a request if we believe in good faith that doing so is necessary to comply with applicable law or a legal obligation to which we are bound. If we receive such a request, we will use reasonable efforts to give you prompt notice, so that you may contest it if you choose. We won’t provide you such notice if we determine in good faith that either

1. we are not permitted to provide it under applicable law, or 2. that doing so would result in an imminent risk of death, serious physical injury or significant property loss or damage to Hawai’i Lifted Jeep Rentals or a third party.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.

4. Choice and data retention

We are required to collect certain Personal Information to confirm your identity and comply with our obligations. If you elect to not provide Personal Information in optional fields, it may limit your ability to use our Services. You can update your account information by signing on to our Website with your Hawai’i Lifted Jeep Rentals account.

We may occasionally email you with information about offers or new services. You can opt out of these email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with Hawai’i Lifted Jeep Rentals.

If you wish to opt out of having cookies set on your browser (as described above in Section 2), the only way to ensure that this happens is to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. For more information, refer to your browser’s technical information. You may also consider visiting aboutcookies.org, which provides helpful information about cookies. Note that disabling cookies on your browser prevents Hawai’i Lifted Jeep Rentals from tracking your activities in relation to our Website and Services. However, it may also disable many of the features available through our Websites and Services. We therefore recommend that you leave cookies enabled.

Hawai’i Lifted Jeep Rentals has a variety of obligations to retain the data that you provide us, both to ensure that transactions can be appropriately processed, settled, refunded or charged-back, to identify fraud, and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, even if you close your Hawai’i Lifted Jeep Rentals account we will retain certain information as necessary to meet our obligations.

5. Protection of information

Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect all Personal Information. Hawai’i Lifted Jeep Rentals maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.

6. Changes and notifications

We reserve the right, in our sole and absolute discretion, to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. If any changes are material and/or retroactive, we may provide additional notice and/or an opportunity to “opt-in,” as appropriate under the circumstances. Hawai’i Lifted Jeep Rentals will provide you with disclosures and alerts regarding this Policy by posting them on our Website, by emailing the email address listed in your Hawai’i Lifted Jeep Rentals account, and/or by mailing to the physical address listed in your Hawai’i Lifted Jeep Rentals Account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices in relation to this Policy shall be considered to be received by you within 24 hours of the time it is posted to our Website or emailed to you (unless we receive notice that the email was not delivered).

7. Contact us

If you have any questions or suggestions about this Privacy Policy or any of our privacy-related practices, please write to us on following address.

Privacy Policy Matters

Address: 73-1006 Ahikawa St Kailua-Kona Hawaii 96740

Phone: 808-657-4807

Email: aloha@hawaiiliftedjeeprentals.com

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.

Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Name

Purpose

More information

Functionality cookies

PHPSESSID

This cookie is essential for our site to recognize you when you return to our site.

The PHPSESSID cookie is native to PHP and enables websites to store serialized state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed.

Strictly necessary cookies

_csrf

This cookie is protecting you from CSRF attack.

Cross-site request forgery, also known as one-click attack or session riding and abbreviated as CSRF or XSRF, is a type of malicious exploit of a website where unauthorized commands are transmitted from a user that the website trusts. Unlike cross-site scripting (XSS), which exploits the trust a user has for a particular site, CSRF exploits the trust that a site has in a user's browser.

Analytical/performance cookies

_ga

This cookie is essential for our site to estimate our audience size and usage pattern.

Google Analytics is a simple,easy-to-use tool that helps website owners measure how users interact with website content.

Functionality cookies

_language

This cookie is essential for our site to store information about your preferences, and so allow us to customize our site and to provide you with offers that are targeted at your individual interests.

Functionality cookies

Optimize

This cookie is essential for our site to allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 30 days.

RENTAL/LOANER AGREEMENT TERMS AND CONDITIONS

1. DEFINITIONS.

“Agreement" means all terms and conditions found on both sides of-this form: "You'" or "Your'' means the person or organization identified as the renter on the reverse side of this Agreement, any person signing this Agreement, any Authorized Driver, and any person or organization to whom charges are billed by Us at its or the customer’s direction. All persons referred to as "You” or “Your" are jointly and severally bound by this Agreement. "We", “Our" or "Us" means the business named on the reverse side of this Agreement. "Authorized Driver" means You and any additional driver approved and listed by Us on this Agreement, PROVIDED THAT you and each additional driver are at least 21 years old (unless otherwise agreed to by Us in writing} and possess a valid driver's license. "Vehicle" means the automobile or truck identified in this Agreement and any substitute vehicle We provide, and all its tires, tools, accessories, equipment, keys and documents. "CCDW" means Comprehensive and Collision Damage Waiver. “Collision Damage" means damage to the Vehicle caused by collision or upset. "Comprehensive Damage” means damage to, or loss of, the Vehicle caused by theft or vandalism by anyone other than You Or Your passengers; damage caused by an act of nature, riot or civil disturbance, and fire; but, does not include damage caused by animal transported in the Vehicle. “Loss of Use" means the amount calculated by multiplying the number of days from the date of damage to the Vehicle until it is repaired times the daily rental rate shown on the reverse side of this Agreement.

2. RENTAL OR LOANER; REPOSSESSION; INDEMNITY AND WARRANTIES.

If You are obligated to pay Us a time or mileage fee for use of the Vehicle, this Agreement is a contract for rental of the Vehicle. If You are not obligated to pay us a time or mileage fee for use of the vehicle, this Agreement is a contract for loan of the Vehicle only. We may repossess the Vehicle at Your expense without notice to You, if the Vehicle is abandoned or used in violation of law Or this Agreement. You waive any right to a hearing or to receive notice of legal process as a pre-condition to Our repossession of the Vehicle. You agree to indemnify Us, defend Us and hold Us harmless from all claims, liability, costs and attorney fees We incur resulting from, or arising out of, this transaction including Your use of the Vehicle. We make no warranties, express, implied or apparent, regarding the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose.

3. CONDITION AND.RETURN OF VEHICLE.

You must return the Vehicle to Our office or other location We specify, on the date and time specified in this Agreement, and in the same condition that You received it, except for ordinary wear. Service to the Vehicle or replacement of parts or accessories must have Our prior approval.

4a. RESPONSIBILITY FOR VEHICLE DAMAGE OR LOSS; REPORTING TO POLICE.

Except for ordinary wear, You are responsible for all damage to, or loss of, the Vehicle, Loss of Use, diminished value of the Vehicle caused by damage to it or repair of it, missing equipment, and a reasonable charge to cover Our administrative expenses incurred processing any damage claim, whether or not You are at fault. You must report all accidents or incidents of theft and vandalism to Us and the police as soon as You discover them.

4b. INSURANCE AND LULA COMMERCIAL AUTO INSURANCE: You have the option of either, (i) providing Us with proof of comprehensive automobile insurance that would cover damage to the Vehicle up to $50,000.00 to cover Comprehensive/ Collision Damage, and $100,000.00 to cover bodily injury and liability per incident, or (ii) paying an increased Security Deposit (as defined in Section 7 below) of $500.00 instead of $250.00, plus an additional processing fee of $20.00 per day plus applicable taxes. If the Vehicle is damaged or destroyed while it is in Your possession, You agree to pay any required insurance deductible and further agree to assign all rights to collect insurance proceeds to Us. Lula Commercial Auto Insurance (“LULA”) is included with your rental, which includes Automobile Liability coverage with a $1,000.00 deductible, and Physical Damage (Comprehensive/Collision Damage coverage) with a $1,000.00 deductible. You understand and agree that You are responsible for paying the LULA deductible on any claim. The deductibles are payable directly to us. You further understand that LULA coverage is secondary to your automobile insurance coverage and that We will be named as an additional insured under all LULA policies purchased. A spare tire and tools are provided in Your rental. LULA coverage DOES NOT cover lost key replacements. Lost or stolen keys will result in a charge of $100.00 for non-transponder keys or $430 for transponder chip/programmable keys.

5. PROHIBITED USES.

The following acts are prohibited uses of the Vehicle and breaches of this Agreement: The Vehicle may not be used (a) by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction; (b) by anyone under the Influence of legal or illegal drugs, or alcohol; (c) by anyone who obtained the Vehicle or extended the rental or Ioan period by giving Us false, fraudulent or misleading information; (d) for any illegal purpose or under any circumstance that would constitute a violation of law other than a minor traffic violation; (8) to carry persons for hire; (f) off road, off the Big Island of Hawai’i, or to push or tow anything, without Our written consent; (g) In any race, speed test or contest; (h) to teach anyone to drive; (i) to carry dangerous or hazardous Items or illegal material; (j) when loaded beyond its capacity as determined by the manufacturer of the Vehicle; (k) to transport more persons than the Vehicle has seat belts, or to carry persons outside the passenger compartment; (I) to transport children without approved child safety seats as required by law; (m) when the odometer has been tampered with or disconnected; (n) to drive through or under an overpass or other structure without sufficient overhead or side clearance; (o) when It is reasonable to expect You to know that further operation would damage the Vehicle; (p) when cargo is inadequately secured; (q), where applicable, by anyone who lacks experience operating a manual transmission; and, (r) for any law enforcement use or law enforcement related activity. You are also prohibited from committing a willful, wanton or reckless act with the Vehicle, from sub-renting or sub-leasing the Vehicle, or failing to summon the police to any accident involving personal Injury or property damage.

6. INSURANCE, COVID, & QUESTIONNAIRE.

You are responsible for all damage or loss You cause to others or their property as well as the rental vehicle itself. You agree to provide auto liability of at least $100k, full comprehensive and collision insurance covering You, Us, and the Vehicle. All drivers must provide documentation confirming their insurance coverage for the period of their rental and complete the customer questionnaire. All drivers on the rental policy must also submit their Covid documentation (vaccine card or negative pre-travel test) that is approved by the State of Hawaii to avoid a mandatory quarantine.

7a. CHARGES.

You agree to pay Us, or any appropriate government authority, on demand for all charges due Us under this Agreement, including, but not limited to: (a) time and mileage during the period of the rental, or a mileage charged based on Our experience if the odometer is tampered with or disconnected; (b) charges for additional drivers: (c) charges for the optional products and services You elected to purchase; (d) fuel; if You return the Vehicle with less fuel than when rented or loaned; (e) applicable taxes; (f) the actual cash value of the Vehicle on the date of the loss, if the Vehicle is lost, stolen or totaled; (g) if the Vehicle is damaged, You agree to pay Us the cost of repairs if We elect to repair the Vehicle, or the difference between the value of the Vehicle at the time of rental or loan and the actual cash value of the Vehicle after it is damaged, if We elect not to repair the Vehicle; (h) Loss of Use and Our administrative fees incurred in processing a claim for loss or damage; (i) all traffic, parking and toll violations, fines, penalties, forfeitures, court costs, towing charges and other expenses involving the Vehicle assessed against Us or the Vehicle, unless these expenses are Our fault; (j) expenses We incur in locating and recovering the Vehicle if You fail to return it or if We elect to repossess it under the terms of this Agreement; (k) all costs, including pre- and post-judgment attorney fees, We incur collecting payment from You or otherwise enforcing Our rights under this Agreement; (I) a 2% per month late payment fee, or the maximum allowed by law (if less than 2%) on all amounts past due; (m) 1 ½% per month interest, or the maximum allowed by law (if less than 1½%) on monies due Us but not paid upon return of the Vehicle; (n) $50, plus $10/mile for every mile between Our office and the place where the Vehicle ls returned or abandoned, plus any additional recovery expenses We incur; (o) $25 or the maximum permitted by law, whichever is greater if You pay Us with a check returned unpaid for any reason; and (p) a reasonable fee not to exceed $150 to clean the vehicle, if returned substantially less clean than when rented or loaned; (q) if smoked in a cleaning fee of $200. Lost/Damaged Keys will incur a $415 Replacement Fee

7b. SECURITY DEPOSIT: You will provide a security deposit to Us in the amount of, (i) $250.00 if you provide valid automobile insurance as specified in Section 4 above, or (ii) $500.00 if you do not provide valid automobile insurance as specified in Section 4 above (the “Security Deposit”), to be used by Us in the event of loss or damage to the Vehicle. In the event of damage to the Vehicle, We will apply the Security Deposit to defray the costs of necessary repairs or replacement, or to pay the LULA deductibles (as provided in Section 4). If the cost for repair or replacement of damage to the Vehicle (or the cost of the LULA deductible) exceeds the amount of the Security Deposit, You will be responsible for payment of the balance of the cost of any and all repairs or replacements.

8. DEPOSIT.

We may use Your deposit to pay any amounts owed to Us under this Agreement.

9. YOUR PROPERTY.

You release Us, Our agents and employees from all claims for loss of, or damage to, Your personal property or that of any other person that We received, handled or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in Our offices, whether or not the loss or damage was caused by Our negligence or was otherwise Our responsibility.

10. BREACH OF AGREEMENT.

You waive all recourse against Us for any criminal reports or prosecutions that We take against You that arise out of Your breach of this Agreement.

11. MODIFICATIONS.

No term of this Agreement can be waived or modified except by a writing that We have signed. If You wish to extend the rental or loan period, You must obtain written authorization from Us on or before the date due, provided that the total rental or loan period does not exceed 30 days. This Agreement constitutes the entire agreement between You and Us. All prior representations and agreements between You and Us regarding this transaction, whether verbal or written, are merged into this Agreement. If you wish to add driver(s) this must be approved by us beforehand. We require a picture of the driver's license, for them to complete a customer questionnaire, provide Covid documentation and provide insurance documentation.

12. MISCELLANEOUS.

No waiver by Us of any breach of this Agreement constitutes a waiver of any additional breach or waiver of the performance of Your obligations under this Agreement. Our acceptance of payment from You or Our failure, refusal or neglect to exercise any of Our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. You release Us from any liability for consequential, special or punitive damages in connection with this transaction or the reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.

1st Page Agreement, Footer Terms

WE DO NOT TAKE RESPONSIBLE FOR ANY BELONGINGS LEFT IN YOUR RENTALS OR IN OUR FACILITY! ALWAYS REMEMBER TO BUCKLE UP AND DRIVE ON THE RIGHT. EMERGENCY / POLICE: 911. NON-EMERGENCY POLICE 808-935-3311. TOWING SERVICES: 808-339-8939 / 808-987-0040 / 808-494-0477. 

By my signature, I acknowledge receipt of all notices which appear on this rental agreement and which are stated on the rental document portfolio provided.

Thank you for your rental and we look forward to hearing about your experience at ALOHA@HAWAIILIFTEDJEEPRENTALS.COM. If you have questions regarding this rental, call us at 808-657-4807.